100% Authentic watches
WatchesGala is a certified luxury watch distributor selling 100% authentic watches. After 10 years in the business of selling luxury watches, we know just how important it is to our customers to buy products that come with an assurance of their authenticity.
Our Authenticity Guarantee
All of our authentic luxury watches and accessories are sold brand new in their original boxes with the manufacturer’s warranty. We send each customer an official manufacturer warranty card already filled out with the information below.
-Date of purchased
-Serial number
-Reference number
-Company’s Official Stamp
Each brand offers their own terms of warranty ranging from 1-5 year manufacturer warranty.
What is covered under your watch warranty
Warranty covers materials and manufacturing defects, the watch movement, hands and dial only.
The covered components will be repaired for free or the watch will be replaced if it proves to be defective in material or workmanship under normal use.
Warranty does not cover:
- Any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet.
- Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
- Water damage if care instructions for the product’s water resistance levels (as marked on the product) were not followed.
- Products that are not purchased from an authorized retailer.
This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. This warranty is void if the serial number or product date codes or other tracking marks have been removed, altered or obliterated.